March 2009
M T W T F S S
    Apr »
 1
2345678
9101112131415
16171819202122
23242526272829
3031  

Celebrity CMS Deathmatch – The Aftermath

There’s a lone soldier on the cross, smoke pourin’ out of a boxcar door,
You didn’t know it, you didn’t think it could be done, in the final end he won the wars
After losin’ every battle.
- IDIOT WIND

Part 1: The Beginning
Part 2: The Meme Spreads
Part 3: The Aftermath

Right, it is time to draw this chapter to a close. If you don’t know what this is all about, please read Part 1 and Part 2 mentioned above first. There has been a great response, and there is talk that an ECM focused meme will start soon too. This has been reported by Julian Wraith, who also did an excellent job keep track of all the responses. Thanks! Google Bertrand Delacrétaz’s Meme ID to find everything there is to find: 9c56d0fcf93175d70e1c9b9d188167cf.

For the record, the 24 vendors that responded (with links to their responses) are: Jahia, Ektron, Hippo CMS , Magnolia, EPiServer, Nuxeo, GX, Midgard, Knowledge Tree, infopark, Day, Alfresco, CoreMedia, Sitecore, OpenText, Alterian, dotCMS, Vignette, Autonomy/Interwoven and Escenic. Not yet in the table: eZ Systems, e-Spirit, Enano, Sense/Net.

Below is my summary of the results. Click the image for a larger version. Please note that everything here is extremely subjective. You’d be insane to use this as part of any vendor selection exercise!

Summary of the Scores

Summary of the Scores

Notes on the scoring:

  • Vendors shown with a blue background did not score themselves. So I scored them based on what I think their answers meant.
  • GX gave themselves a 0 and a 1, where they meant a 1 and a 2. So their score rises from 40 to 42.

The Overwhelming Yes Questions

These questions had an average score of 2.8 and above:

  • Amazingly, everyone thought their Software Does What It Says it did. That’s great news for the CMS buyer. Everyone is honest ;-) . Most don’t even try to justify this, although Ektron justify their reply with the fact that they have “more WCMS implementations than any other vendor in the marketplace”. I’d be interested to see the list/research on which this is based.
  • They all claim to have a Free SDK. I wonder if Kas Thomas had a vendor in mind when he put that question onto the list?
  • The No Reboot topic caused a bit of controversy, with three vendors claiming it isn’t important. I disagree with this. A reboot doesn’t cause any downtime in a load balanced environment, but I feel it is architecturally wrong for the CMS to go so close to the Operating System to warrant one.
  • Alfresco were the only ones to admit that they need their technical presales engineers to help the Sales Guys. Maybe the other vendors included these techies as part of the sales team so gave themselves full marks.
  • Again, Alfresco were the only ones that confessed their Sample Site wasn’t great. I’ve seen a lot of these sample sites, and some of them are really quite dire. I think a few more vendors should have given themselves a “Sort Of” here. But I guess the question did not ask for a Good sample site, so they are technically honest. They all have a Tutorial, most of which are good.
  • Three vendors admitted that they didn’t have a Full Installer. dotCMS lost some points here, but at least it is on their roadmap. I do think that the Hippo were a bit hard on themselves. I prefer a standard EAR/WAR deployment to an install Wizard, especially in a large, clustered environment. A One Click Update question would have brought some interesting answers as upgrades are often much hard than installs.

The Differentiator Questions

These questions had an average score below 2.8:

  • About half the vendors struggled on the No English challenge. The smaller US based vendors normally do worse here as many of their clients are single language. The European based vendors live and breath multi-language every day.
  • Interwoven is the only vendor that does not offer a Download. Six others offer one with conditions attached.
  • Most vendors eat their own Dogfood, apart from SiteCore, who drink their own pre-release champagne. Quite a few aren’t on the latest version though. Escenic gave themselves a 1 for this, while many other vendors gave themselves a 2. And I’m taking bets on when Vignette’s site is going to be running V7.6. KnowledgeTree gave themselves a very kind 3 seeing as they don’t do WCM. But their score does prove that most of the questions are noting to do with WCM and could apply to almost any software vendor.
  • Escenic were the only ones that admitted their Price List is able to “adapt to a large variety of customers”. I believe that all the major vendors do this, and that the price can vary enormously. Maybe the answers refer to list price as opposed to the actual golf-course price, but I think Escenic showed honesty here that some of the others could have done. Vignette did also admit their model is complex. Half claim a 5-year old could understand it. But I hope this five year old can also drink a lot in the pub and negotiate a good discount or he is going to get screwed.
  • Surprisingly, the question with the lowest average score was the Raise Issues From Product one. All vendors have an issue logging system, so this would be extremely simple to implement. It could just be a link from the admin screens to the support screens.
  • The most controversial question was probably the All Help Files And Documentation are Part of the Install. Now I’m going to disagree with Kas on this and side with some of the vendors. I prefer online documentation to local installation for a number of reasons: It is kept up to date and continuously enhanced, it can include user submitted contributions, it can be powered by an advanced search engine, it can contain offsite links, and I don’t like having extra items installed on the servers. I do like to have a local of the SDK, but this should be embedded in the IDE and be an optional extra download as part of the SDK. And if people do still work when they are offline, the ability to download all the documentation would be a bonus.

The Jon Vendor Meme Awards 2009

Any great competition needs an awards ceremony. So, in the spirit in which this whole contest was conducted, I’m honoured to be able to announce:

  • The Jon Award For Transparency goes to Escenic. Sure they came stone last, but I trust the guys.
  • The Jon Award For Agility Above And Beyond Expectations goes to Vignette. I really didn’t expect them to respond, yet they were the first ECM player to do so.
  • The Jon Award For The Best Product Name goes to Hippo CMS. Of course.
  • The Jon Award For Anti-Cheating goes to Nuxeo, who miscounted their score on the low side. I’ve added a point to their reported score.

And thanks once again to Kas Thomas for his “A reality checklist for vendors“, and Day for starting this party, giving CMS geeks like me something to smile about. It’s been real.

UPDATE: 28 March 2009 – Added KnowledgeTree and Ektron.

UPDATE: 03 April 2009 – eZ Systems have responded. I’ll update the chart when I have more time.

UPDATE: 08 April 2009 – e-Spirit set themselves up for a fall by giving themselves a perfect score. Anyone know enough to see if they’re being cheeky? Not a vendor I know much about sadly. 45/45 seems a bold claim to make. They didn’t publish any contact details for question 15. I notice @espirit_news joined Twiter 15 minutes ago. Just in time. Well done, e-Spirit! Thanks for playing.

UPDATE: 09 April 2009 – Adding Enano (seeing Julian included them in his list) and Sense/Net.

Part 1: The Beginning
Part 2: The Meme Spreads
Part 3: The Aftermath

  • del.icio.us
  • Facebook
  • Google Bookmarks
  • Digg
  • LinkedIn
  • StumbleUpon
  • Technorati

109 comments to Celebrity CMS Deathmatch – The Aftermath

  • [...] – bold scores are where the vendor did not score themselves but it was subsequentally worked out by Jon Marks [...]

  • Great post, I’ve even updated the scores on mine to reflect the summaries you made. Thanks! :)

  • Glad to be agile and surprise folks every now and then … thanks for the summary.

  • I like the awards you’ve given. And great summary chart. (Though it’s a bit hypnotizing the way it weaves. And do I see the silhouette of some Atari 2600 game in there?)

    I’m with Kas on the documentation though. For some reason, many vendors think it’s a great idea to be able to keep updating the documentation. However, that implies that they don’t think they can get it right at launch of a new version (unfortunately, they’re mostly right about that).

    Paradoxically, another annoying habit of online documentation is that it’s usually about the latest version. Not all customers (in fact, very few) immediately update to the new version. Some wait a long time. They need documentation on the version *they’re* using, and many vendors don’t keep separate (matching) versions of the docs.

    I’m still clinging on to the PDFs I have for older versions of many products. They’re usually long gone from the vendor’s sites…

  • Jon (great post, BTW), you said “Amazingly, everyone thought their Software Does What It Says it did. That’s great news for the CMS buyer. Everyone is honest. They all claim to have a Free SDK. I wonder if Kas Thomas had a vendor in mind when he put that question onto the list?”

    Let me comment briefly on the “Software does what we say it does” item, as well as the “free SDK” bit.

    I included the item on software doing “what we say it does” not because I thought any vendor would answer No, but because this complaint comes up again and again in customer satisfaction research. Amazingly, a major cause of customer dissatisfaction is that software doesn’t do what that the customer thought it would do! Obviously, vendors cannot be expected to score themselves fairly on this question. It should shock no one that every vendor believes their software does what they say it will do. The Zen koan that everyone should be considering is: Why the disconnect? Why do customers so often say that they are disappointed by software not doing what they were led to believe it would do, when vendors uniformly say there’s no problem here?

    As for vendors charging money for SDKs, this is something I actually do see, believe it or not, especially among DAM vendors. Sometimes it’s a case of “if you sign up for our $5000 developer training course, you get the SDK for free” (but otherwise you don’t). Whether the SDK comes with a SKU number and a price tag or not isn’t the point, in any case. One way or another, you pay to use it. The point is whether the SDK is kept hidden, under lock and key, out of view of people who haven’t paid Big Money to see it, or is made freely available to anyone and everyone.

    My view is pretty simple. SDKs should be free and posted on the public-facing company web site (not a password-protected extranet). Hiding API doc, SDKs, etc., makes no sense to me. Unless, of course, you are ashamed of your APIs or SDK. In which case it makes perfect sense to keep it hidden.

  • Jon Marks

    Yes, I was joking about the Does What It Says On The Tin question. I’ve added a wink to the posting so as not to confuse in future. I see the disconnect you talk about all the time. In my view, the two main reasons for this are:

    a) The questions asked by the customer are too broad so the vendor can answer yes with a reasonably clear conscience. But they do sometimes push the boundaries a bit here. I don’t think vendors lie blatantly about the capabilities, but some of the sales guys will say yes to everyone without actually knowing if the product complies. Or even, sometimes, what the question means.

    b) Poor implementations, either by an inhouse team, a partner or even the vendor themselves. A badly configured CMS, as you know, isn’t going to do things smoothly. And the deliver side functionality is very dependent on the implementation, not the CMS.

    On the SDK question, I was interested to know if you thoughts any of the vendors that responded were being shifty, or if they all do really give it away without any strings attached.

    Thanks again for your reply.

  • Thanks for The Jon Award For Transparancy! We appreciate it! We will do our best to keep it up in the future.

    As an example: Here is some information about soft crops for images in our upcoming 5.0-3 release: http://www.escenic.com/products/roadmap/article5896.ece

  • I’m glad to see the prize categories that followed the Checklist. Congratulations to a well conducted survey, Jon.

  • This is a quirky enough analysis that I’m actually going to link to it on my blogroll right now.

    The truth is, you probably could put ANY kind of software product on this matrix and ask the same questions, since quite frankly some of these products bear no resemblance other than the vendors call them either WCMS or CMS or ECM ‘solutions.’

    Thumbs up on this study, it feels a little to CMS/ECM as Jon Stewart is to real news (actually, some of his news is more incisive than the real stuff).

  • Bill Winett

    Jon, this was a great idea, and it worked well! I’d just add one more award – a Turkey award for all the vendors that didn’t participate: Drupal, ezPublish, Fatwire, Joomla, Oracle, Percussion, Plone, Tridion, WebGUI…

    • I think you need to name and shame the Turkey’s with your new list of CMS Vendors on Twitter :-)

      I’m also really interested to know how Ektron determined that they have the most WCMS installations. Maybe they’re counting eWebEditPro installations too. Regardless, if someone has counted I’d love to get my hands on the results.

  • David Scalera

    Hi Jon, Ektron was NOT counting eWebEditPro installations in our response. We accurately count over 7,000 WCMS installations. If another vendor wants to say they’ve had more, we’d love to hear that response.

    Thanks so much for doing the extra dilligence of putting the scores and commentary together. It was good and fun professional exercise.

    -Dave Twitter @ektrondave

    • As you upgrade you should be increasing the performance and overall value of your computer.

      With space as a factor in almost anything and everything we choose, choosing the best computer desk which would
      fit into the space available (or in cases wherein it saves space) is nothing but an ace.

      An excellent a prime gaming computer video card will price tag hundreds of bucks.

    • If it happened to you once or twice, the situation is crying out to you.
      Go over the bill and ask the company to refund you if it does not match the list
      you asked for earlier. Let we introduce you to top of the most searching site for Airport Transportation from Delray Beach services.

  • Aww man! It’s too late? Oh well…

    Here was our CMS meme: Vendor Meme – Enano CMS

    • Thanks for the reply, Enano dudes. However, at the risk of sounding sizest, you probably aren’t big enough yet for me to change the spreadsheet to include you. Many of the questions actually relate to the vendor and process more than the product and, as you say, “we aren’t a company” and “we don’t sell anything”. Maybe next year when you’ve taken the world by storm :-)

      • I kinda figured that, but then again, neither do Drupal, WordPress, and others. I highly doubt we will take the world by storm unless we got somebody big to actually use our CMS. Heh, we could always hope ;)

  • Picking up and as an extension to Kas Thomas’s comment – he is correct that the way some vendors disguise the cost of the SDK is via ‘if you have been trained’ – also its one thing for a vendor to present they have an SDK and API (and most did) – its another to state that its OPEN, fully documented and available with no training at no extra cost to the customer AND supported (I can think of two vendors that happily claim they have an SDK – but omit to tell the customer that whilst its free, they cant have it – in addition its all very well having an SDK – but if the customer uses it and gets the NMP response when he gets stuck – what value does it have (and hidden costs)? – equally if a customer writes extensions in the SDK that have no upgrade path when the vendor issues new releases (id est the API is Open but not a ‘standard Open API’ or the SDK is in flux – what options does the customer have? is the SDK covered in the vendors support contract for example?)……. so many questions that remain unanswered…..

    Lest we forget – most vendors are extremely experienced in filling in tender and RFI documents that get assessed for their merit – including evading the question in the first place and answering the one you would prefer – to coin the phrase ‘the devil is in the detail’ would put it mildly – and reading the responses to a number of vendors definately put a competitive smile on my face……..

  • Even though not tagged Sense/Net entered this meme as well. Our response: Vendor Meme – Sense/Net

  • 45/45 for e-Spirit does seem a bit bold. For the past 15 minutes I’ve been trying to obtain an evaluation product. Sadly it is not publicly available, only for registered users. Problem is I cant find where to register or login. Now thats something I would not mark 3/3 for the evaluation copy.

  • I have some thoughts about the gamekeeper/poacher topic. I have given many presentations about our CMS. One thing I found useful is to tell the truth, or actually show the software in a live demo. There is no better sales strategy than to let the customer decide.

    Imagine the poor customer listening to the 6th presentation in a row, all claiming to be the holy effing grail of CMS. And than it is your turn, and you admit there are some bugs and funny GUIs. I have won many tenders with this strategy. You can not imagine those eyes wide open when I said we have bugs. :-)

    The other is open source. What I tell customers is to go and download it, find out for yourself. If the IT guys are not that busy, they can even check ut the source, at least the API parts.

    I always wonder how people dare to decide on a CMS based on a written proposal, still many companies do.

  • I’m still confused by the *Alterian* entry. Were Alterian referring to Immediacy or Morello? AFAIK, if it was Immediacy, you can’t say goodbye to the English interface completely?

    @James H: you’re right of course. Commercial imperative demands products that tick boxes and demo well. But just try living with such a thing! Poacher or gamekeeper….

  • Scratching my head here, because software that does not have a primary single vendor (e.g. Plone) will not get included because it is not a vendor response to a questionnaire that assumes a vendor must respond, which seems (if not circular) certainly limiting. It seems like you assume that the open-source systems with thriving communities will have a single sugar-daddy vendor (for example, Apache Jackrabbit has Day, but this methodology might not recognize it also has ASF and an ecosystem too); a vendor with the community-gravity of a neutron star is not always the case in all commercially successful free/open software. Be careful when you pick and choose what you consider outliers?

    http://francescociriaci.wordpress.com/2009/11/19/we-get-it-checklist-for-vendors-plone/#comment-63

    A tangent about comparing enterprise vendors to commercial community support: In enterprise search, I had to suffer sales presentations at a former employer from FAST where they constantly maligned our primary choice of Solr as not having a single throat to choke — they never purchased FAST and started slowly adopting usage of Solr with self-support. Now that Solr has a more robust primary-vendor sales channel (via Lucid Imagination), it might make Solr more attractive to the same companies that need hand-holding, high-transaction-cost sales process, but only for companies that have broken tech acquisition process (I would much rather see enterprise F/OSS vendors like this succeed for the quality of their customers, not the lack thereof). You should judge vendors (or channels of vendors) on the availability of commercial support and pre-sale consulting options, not the availability of sales staff with a product-agenda that trumps the agenda of the customer.

    Disclaimer: I dabble as an occasional Plone consultant, and have made money from employment at user companies related to Plone/Zope for the past 10 years.

    Sean

  • Super share it is surely. My boss has been searching for this info.

  • I like the valuable information you provide in your articles. I will bookmark your blog and check again here regularly. I am quite sure I’ll learn a lot of new stuff right here! Best of luck for the next!

  • Hi there! This post couldn’t be written any better!
    Reading this post reminds me of my good old room mate!

    He always kept talking about this. I will forward this post to
    him. Pretty sure he will have a good read. Many thanks for sharing!

  • Hi! I just wanted to ask if you ever have any problems with hackers?
    My last blog (wordpress) was hacked and I ended up losing several weeks of hard work due to no backup.

    Do you have any solutions to stop hackers?

  • I really like your blog.. very nice colors & theme.
    Did you design this website yourself or did you hire someone to do it for you?
    Plz respond as I’m looking to create my own blog
    and would like to find out where u got this from. thank you

  • This design is wicked! You obviously know
    how to keep a reader entertained. Between your wit and your
    videos, I was almost moved to start my own blog (well, almost…HaHa!) Wonderful job.
    I really enjoyed what you had to say, and more than that, how you presented it.
    Too cool!

  • I always spent my half an hour to read this
    weblog’s articles or reviews daily along with a cup of coffee.

  • Thanks for your post, it was really helpful as I had been wondering more
    about this. I will be sure to share this so a lot more
    people can see too.

    My blog :: make money online australia

  • This type of an infection also requires stronger medication and may take a while to heal.
    Castor Oil — Put some Castor oil on a cotton ball and place it on the boil.
    The situation might turn out to be worse with emotional
    stress as hyperhidrosis makes the subject sweat all the time
    regardless of the change of atmospheric condition.

  • Howdy just wanted to give you a quick heads up.
    The words in your content seem to be running off the screen
    in Internet explorer. I’m not sure if this is a formatting issue or something to do with web browser compatibility
    but I figured I’d post to let you know. The design
    and style look great though! Hope you get the issue solved
    soon. Kudos

  • Loosen up a little and carry one that lets you keep your peace
    and quiet without an annoying phonecall, but can save you from a potentially deadly situation.
    This awesome gadget has one more weakness attached to it- its battery life.
    Dell’s Latitude products are considered to be
    a high-end business laptop, so the hardware inside is more powerful.

  • What’s up i am kavin, its my first time to commenting anywhere,
    when i read this article i thought i could also create comment due to this brilliant post.

  • Does your site have a contact page? I’m having a tough time locating it but,
    I’d like to shoot you an e-mail. I’ve got some suggestions for your blog you might be interested in
    hearing. Either way, great website and I look forward to seeing it improve over time.

  • I every ime used to read paragraph in news papers but now as I am a user of net thus from now I am using
    net for articles, tanks to web.

    Feel free to visit my web site Example

  • These are actually wonderful ideas in on the topic of blogging.

    You have touched some nice points here. Any way keep up wrinting.

  • Hi, I log on to your blogs like every week. Your writing style is witty, keep up the good work!

  • Hi there, I discovered your website by way
    of Google whilst searching for a related subject, your web site came up, it appears
    to be like great. I have bookmarked it in my google bookmarks.

    Hi there, simply changed into alert to your weblog through Google, and located that it is truly informative.
    I’m gonna watch out for brussels. I will be grateful for those who
    continue this in future. Numerous other folks
    shall be benefited out of your writing. Cheers!

  • I pay a quick visit day-to-day a few blogs and sites to read articles, however this weblog presents
    feature based articles.

  • If your Garage Door has been fixed with the presence of poles then attach the
    wire with the poles. That is why many people look to add windows to their garage door.

    Rolling shutters of ROMA have a patented sound
    body and are therefore pleasantly quiet.

  • qw
    Great post! We will be linking to this particularly great article on our website.
    Keep up the great writing.

  • I simply could not leave your web site prior to suggesting that I extremely enjoyed the usual info an individual
    provide to your visitors? Is going to be back regularly to check out new
    posts

  • I am actually glad to glance at this blog posts which consists of tons of useful facts, thanks for providing these kinds of statistics.

  • I think the admin of this website is truly working hard in favor of his website, for the reason that here every information is
    quality based information.

  • I was recommended this web site through my cousin.
    I am now not sure whether or not this submit is written by means of him as
    no one else understand such distinctive approximately my
    problem. You’re incredible! Thank you!

  • Furthermore, any such articles that were published tended to be of lower quality and to present
    a negative opinion of the effectiveness and safety of nutritional products.
    P-carrot-prime promotes the secretion of protease and exacerbated apoptosis.
    Indeed, because of its remarkable bio-availability, just 2-3 capsules or 500mg of krill oil daily
    already provides you an effective therapeutic
    dose, compared to as many as 10 capsules a day for
    fish oil.

  • I go to see everyday some websites and blogs to read posts, but this weblog
    offers feature based articles.

  • Wow! This blog looks exactly like my old one! It’s on a completely different
    subject but it has pretty much the same page layout and design.
    Great choice of colors!

  • It’s a shame you don’t have a donate button!

    I’d definitely donate to this excellent blog!

    I guess for now i’ll settle for book-marking and adding your RSS feed to my Google account.

    I look forward to new updates and will talk about this website with my Facebook group.
    Chat soon!

  • Having read this I believed it was extremely informative.
    I appreciate you taking the time and effort to put this short article together.
    I once again find myself personally spending a significant amount of time both reading and leaving comments.
    But so what, it was still worth it!

    Feel free to visit my web site: deer hunter 2014 hack (Sharron)

  • So we should make use of various techniques tto imkprove generation efficiency, taking measures like desulfurization and dust
    extraction, and replacing coal with natural gas.
    Samsung UN40EH6000 is made simply wkth the elegant
    colour of black. Anynet + one remote control for managing a multitude of devices.

  • certainly like your web site however you need to test the spelling on several of your posts.

    Several of them are rife with spelling problems and I in finding it very bothersome to tell the truth nevertheless I will certainly come again again.

  • Attractive portion of content. I simply stumbled
    upon your site and in accession capital to say that I acquirre actually enjoyed account
    your blog posts. Anyway I’ll be subscribing in your feeds
    andd even I fulfillment you get entry to constantly fast.

  • Hello there! Quick question that’s totally off topic. Do
    you know how to make your site mobile friendly? My website looks weird when viewing from my apple iphone.
    I’m trying to find a template or plugin that might be able
    to correct this problem. If you have any recommendations, please share.
    Thank you!

  • There are several diverse ways that vehicle owners may help to
    cut down the cost of car air conditioning repair.
    Insulation It is easiest to fix the air leaks and attic ventilation problems before adding insulation, because
    chances are good that you won’t have the proper amount of ceiling insulation getting in your way.
    For more information on what this certification is,
    click HERE.

  • Thanks for the auspicious writeup. It in truth used to be a enjoyment account it.
    Look advanced to far introduced agreeable from you!
    By the way, how could we communicate?

  • Free lottery games are played with numbers coming at random.

    The NFHS is able to govern both public and private schools in the United States.
    The NFL is considered the top professional football league in the world.

  • Be very careful not misleading the audience with
    lies as well as deceit, and it canmake you lose the credibility with all of them.

    I watch almost everything like movies, jokes, and what not.

    You – Tube downloader products suffer from this bandwidth limitation too, but not Free You – Tube to MP3
    Converter TURBO.

  • Green and Bavelier found that mean that have video game players, in fact, have a greater
    attention capacity than non video gamers.
    As with all courses, the demands of a hybrid history college course
    can vary from school to school and professor to professor.
    Ashford University was launched in 1918 and may be amazing location to
    go after your achievement.

  • web

    I do not even know the way I stopped up right here, however I believed this put up used to be good.
    I do not know who you’re but definitely you are going to a famous blogger
    should you are not already. Cheers!

  • debut at the 1972 San Francisco Int’l Film Festival,
    and a video interview with script supervisor Sylvette Baudrot, who worked
    on three Tati films. At the apartments, the residents appear as if they are interacting with each other, but
    are separated by their walls. This is the best way to win over new clientele, especially if you have a friendly professional demeanor.

    Feel free to surf to my web-site – dr osborne gluten free

  • Kai

    Good day! This post could not be written any better! Reading this post reminds me of my
    good old room mate! He always kept talking about this.

    I will forward this post to him. Fairly certain he will have a good read.
    Many thanks for sharing!

  • Aw, this was an exceptionally nice post. Taking a few minutes and actual effort to make a great article… but what can I
    say… I procrastinate a lot and don’t manage to get nearly anything done.

  • Thanks for your personal marvelous posting! I really enjoyed reading
    it, you may be a great author. I will ensure that I bookmark your
    blog and will often come back in the future. I want to encourage that you continue your
    great work, have a nice afternoon!

  • My developer is trying to convince me to move to .net from PHP.
    I have always disliked the idea because of the expenses.
    But he’s tryiong none the less. I’ve been using WordPress on several websites for
    about a year and am anxious about switching to another platform.
    I have heard great things about blogengine.net. Is there a
    way I can transfer all my wordpress content into it? Any help would be greatly
    appreciated!

    Look at my weblog :: nike free run 3

  • Wonderful blog! Do you have any hints for aspiring writers?
    I’m hoping to start my own site soon but I’m a little lost on everything.
    Would you propose starting with a free platform like WordPress or go for a paid option? There are so many choices out there that I’m completely overwhelmed ..
    Any tips? Thanks!

  • I go to see day-to-day a few web pages and websites to
    read articles, however this website provides feature based posts.

  • x

    Je suis tombé sur votre blog par mégarde et puis je
    ne le regrette point !

  • My family members all the time say that I am killing my time here at web, except I know I am
    getting familiarity every day by reading thes good articles or reviews.

  • This article will help the internet viewers for setting up new blog or
    even a blog from start to end.

  • Does your blog have a contact page? I’m having problems locating it but, I’d like to send you an e-mail. I’ve got some suggestions for your blog you might be interested in hearing. Either way, great site and I look forward to seeing it expand over time.

  • Good post but I was wondering if you could write a litte more on this subject? I’d be very grateful if you could elaborate a little bit further. Thank you!

  • For latest information you have to pay a visit
    web and on internet I found this web site as a most excellent site for newest
    updates.

  • For latest information you have to visit internet and
    on world-wide-web I found this web site as a most excellent website for most recent updates.

  • This is really attention-grabbing, You’re a very professional
    blogger. I have joined your feed and sit up for searching for more of your great post.
    Also, I’ve shared your site in my social networks

  • I enjoy, cause I discovered just what I used to be having a look for.
    You’ve ended my four day lengthy hunt! God Bless you man. Have a nice day.
    Bye

  • Do you have a spam issue on this blog; I also am a blogger,
    and I was wanting to know your situation; we have created some nice practices and we are
    looking to exchange methods with other folks, be sure
    to shoot me an email if interested.

  • What’s up to all, how is all, I think every one is getting more from this website, and your
    views are pleasant for new visitors.

  • This piece of writing will assist the internet users for building
    up new blog or even a blog from start to end.

  • Wonderful blog! Do you have any suggestions for aspiring writers?

    I’m hoping to start mmy own blog soon but I’m a little lost on everything.
    Would you suggest starting with a free platform like WordPress
    or go for a paid option? There are so many options out tthere that I’m totally overwhelmed ..
    Any suggestions?Bless you!

  • Everything is very open with a very clear explanation of the issues.
    It was truly informative. Your site is very useful. Thanks for sharing!

    Here is my blog post – Angry Birds Epic Hack

  • An impressive share! I’ve just forwarded this onto a friend who has been conducting
    a little research on this. And he in fact bought me lunch because
    I found it for him… lol. So let me reword this….
    Thanks for the meal!! But yeah, thanx for spending the time to talk about this topic
    here on your internet site.

  • Magnificent beat ! I would like to apprentice even as you amend your web site, how can i subscribe for a weblog website? The account aided me a acceptable deal. I had been tiny bit acquainted of this your broadcast provided bright transparent concept

  • I was very happy to uncover this site. I wanted to thank you for your time just
    for this wonderful read!! I definitely appreciated every
    part of it and i also have you saved to fav to see new
    things on your blog.

  • Je vais terminer de regarder tout ça dans la journée

  • That is a good tip particularly to those fresh to the blogosphere.
    Short but very precise information… Appreciate your sharing this one.
    A must read post!

  • Hello there! I could have sworn I’ve visited this web site before but after browsing through some of the posts I
    realized it’s new to me. Regardless, I’m certainly delighted I discovered it and I’ll be book-marking it
    and checking back often!

  • The font is somewhat limited, offering only capital letters, numerals
    and punctuation: it’s ideal for headlines, but it won’t
    do for large blocks of text. In less than a blink of an eye,
    you have made the decision to use your crossover to win the game.
    And as centers are usually used for scoring, they are not asked to roam very far
    from the basket.

  • If some one wishes to be upfated with most recent technologies after that he mmust be
    pay a visit this web page and be up to date every day.

    Stop by my webpage Tyrant Unleashed cheat

  • Hi, I do believe this is a great site. I stumbledupon it ;) I may revisit yet again since i have book-marked it.
    Money and freedom is the best way to change, may you be rich and continue to guide
    others.

  • Thanks designed for sharing such a pleasant opinion, article is fastidious, thats why i
    have read it fully

  • Hey There. I found your blog using msn. This is a very well written article.
    I will make sure to bookmark it and return to read more of your useful information. Thanks for the
    post. I will definitely return.

  • I like the helpful info you provide for your articles.
    I’ll bookmark your blog and test once more right here frequently.
    I am rather certain I will be informed lots of new stuff proper here!
    Best of luck for the next!

    My page :: Team Engagement (yummywriter6541.exteen.com)

  • Do you need to buy GAP Insurance or an extended warranty.
    The US Customs brokers can also be approached for help
    in transporting used cars in USA for export and all international as well as local and federal rules must be checked thoroughly while operating this business.
    The car dealers generally allow you to take a test
    drive.

  • Do you have a spam problem on this website; I also am
    a blogger, and I was wondering your situation; we have created some nice methods
    and we are looking to swap solutions with other folks, please shoot me an e-mail if interested.

  • Thanks for any other fantastic article. Where else may just anybody get that kind of information in such an ideal way of writing?
    I’ve a presentation subsequent week, and I’m at the look for such info.

    Feel free to surf to my weblog Punjabi SMS

  • Hurrah! At last I got a website from where I can in fact obtain helpful
    facts regarding my study and knowledge.

  • Currently it appears like WordPress is the preferred blogging platform
    out thuere right now. (from whjat I’ve read) Is that what you are using on yoir blog?

  • Hello, i believe that i saw you visited my sire soo i got here to go
    back the favor?.I’m attempting to find things to improve my website!I assume its ok to use some of you ideas!!

  • What a material oof un-ambiguity and preserveness of
    valuable knowledge about unpredicted emotions.

  • Awesome! Its inn fact amazing piiece of writing, I have
    got much clear idea concerning from this piece of writing.

  • Jon Marks

    You can mention THHGTTG as part of the Jules Vendor Awards :-)

  • Jon Marks

    Extremely good point re: older versions. I’d forgotten about the pain that’s caused me in the past. Maybe that does swing it back. Although I do find the ever-growing knowledge bases and user generated forum content more useful than the docs I get at install time.

    I would expect the vendor to get the SDK docs right at release, but code samples and gotchas only start to surface properly once the product gets used in the real world.

  • Looking at this from a ‘gamekeeper turned poacher turned gamekeeper’ perspective I have to say there are quite a number of occasions when I have sat in sales presentations to prospective CMS buyers and cringed at the misleading information the sales person is giving and the ambiguity with which questions are handled.

    I think the question about ‘does the CMS vendor eat their own dog food’ could be extended to ask when was the last time the sales person actually tried to use the system they are selling for the things the customer is asking rather than using a tried and tested canned demo?

    As in all sales scenarios that classic Latin phrase ‘caveat emptor’ (let the buyer beware) applies and the onus is on the prospective buyer to demand a full access trail and to speak directly to other customers.

    The rise of open source and its associated community followings has forced proprietary vendors to become more transparent and CMS Watch has pushed this further by telling prospective buyers to look for solutions that have wide and active user bases and communities.

    In the proprietary environment I believe there is a point when the CMS Vendor CEOs stop really caring about their product and customers and driving sales (at all cost) becomes the all consuming goal. When you look at the pressures they face in paying for the overheads and keeping the City and shareholders happy this is understandable but sometimes I don’t think they realise how these financially driven attitudes manifest themselves throughout the rest of their organisations at the expense of the passion for delivering a high quality product and really delivering what customers want.

    The natural progression from this is acquisition and consolidation which, as we have seen played out countless times, often sees product development stall and leaves customers wondering when those long standing product ‘pain points’ are ever going to get resolved.

  • Jon Marks

    So, when you were a poacher, did you ever feel uncomfortable with the things you said to a prospect? If not, is sitting there cringing silently while your sales team sprouts misleading or ambiguous information any better?

    I think it is quite a fine line, though. I err on the side of brutal honesty and, as a result, a couple of our Client Services Team (our word for sales people) would rather I didn’t go to their meetings. If the competition is all claiming something is easy, you might not even get your foot in the door if you say it might not be.

    Seeing my team are the ones that have to deliver the thing, I’d rather not win something that we can’t deliver according to the client’s expectations. I don’t get commission :-)

Leave a Reply

 

 

 

You can use these HTML tags

<a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>