You’re not going to believe this. I’ve been getting some criticism. “Your posts are too long”, some people cried. “Lose the Twitterfeed”, shouted someone else. “Your Southpark Avatar is so 15 year old” claimed an anonymous coward. Hey man, I made that avatar myself. That hurts. But seeing as I work for an agency that prides itself on its insight and user research, I decided it was time to do some user research of my own.