November 2014
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Saving Bob Dylan, or How Not To Do User Research

You’re not going to believe this. I’ve been getting some criticism. “Your posts are too long”, some people cried. “Lose the Twitterfeed”, shouted someone else. “Your Southpark Avatar is so 15 year old” claimed an anonymous coward. Hey man, I made that avatar myself. That hurts. But seeing as I work for an agency that prides itself on its insight and user research, I decided it was time to do some user research of my own.

Mostly Sane: Econsultancy CMS Survey Report

Just read the Econsultancy CMS Survey Report 2009. It is an good survey, and the results make interesting reading. There were over 800 respondents, with just over half representing customers, with most of others being CMS Vendors or implementers. The customers and vendors only really had different opinions on three questions. And I have some interesting observations. At least, interesting to me.